Privacy Policy

Privacy Policy

At Balkambags, accessible from balkambags.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Information: When you make a purchase or attempt to make a purchase through the site, we collect personal information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.
  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
  • Order Information: When you make or attempt to make a purchase through the site, we collect information relating to your purchase, such as product details, date of purchase, and any promotional code used.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process your transactions and manage your orders.
  • Communicate with you about your order, provide customer support, and respond to inquiries.
  • Improve our website and your shopping experience.
  • Monitor and analyze trends, usage, and activities on our site.
  • Prevent fraudulent transactions and protect the security of our site.
  • Comply with any applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you and request to correct or update it.
  • Request that we delete your personal information.
  • Object to the processing of your personal information.
  • Request that we restrict the processing of your personal information.
  • Withdraw your consent at any time where we are relying on consent to process your personal information.

To exercise any of these rights, please contact us at sohbanali484@gmail.com.

5. Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

6. Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Balkambags
Email: sohbanali484@gmail.com
Website: balkambags.com

Thank you for choosing Balkambags!